Track Positive, Neutral & Negative Reviews
Keep Tabs on Customer Sentiment
Visually chart customer sentiment about your client's brand as it changes over time. Track positive, neutral and negative reviews by day, week or month. Show customers exactly how their audience felt about their brand at any specific point in time.
Timely Review Responses show that your Brand Cares
React to Reviews
With the proliferation of review sites, monitoring both positive and negative reviews in a timely manner can be a full time job. Our Birdeye reporting dashboard makes it easy to manage and react to reviews at scale. See every review, from every site, and react in seconds.
Visual Ratings & Analysis
Track Ratings Over Time
Track aggregate star rating over time. Perhaps a client's rating was a 4.2, but dipped to a 3.6 on a specific date last month? Now you can review events from that date and look at the specific users whose ratings caused the dip. Include the ratings over time in an automated report, or in the live customer dashboard.
Hundreds of Supported Reviews Sites
Monitor Reviews By Source
Show Clients Exactly Where They’re Listed
View All Online Listings
Clients can see all of their online listings in our dashboards and reports. Track each listing's location and URL, and click through to view it live. We make it easy to report on every client listing, alongside all of your other local SEO and marketing work.
Holistic, All-In-One Marketing Reports
Reporting for Every Marketing Channel
Create standalone Birdeye reports. Or add Birdeye alongside the rest of your marketing channels in an all-in-one, cross-channel marketing report. Either option can be set up with just a few clicks, and scheduled to be sent automatically to free up your valuable time.